Text Size AAA Bookmark and Share

Bigger, smarter markets with price and information transparency

Many demand-side and some supply-side technologies offer customers more choices, non-utility firms huge growth markets, and utilities both threats and opportunities. Utilities must make wrenching changes in their business models—or lose out to more nimble competitors, who for the first time can invest without regulators’ consent, bundling unregulated products into a potent “virtual utility” offering.